Frequently Asked Questions
Everything you need to know about shopping with Clotoroen
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by destination, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey in real-time.
Are your materials sustainably sourced?
At Clotoroen, we prioritize quality and ethics. We work closely with suppliers who adhere to fair labor practices and utilize organic or recycled fabrics whenever possible.